
22 answers · 7 excuses left
Fire away.
Excuses get shot down. Questions get answered, in plain words.
01The calls
It'll call me in the middle of a meeting.
It only calls inside the hours you pick. Outside them, it stays quiet.
It'll wake me up at 3am.
Not unless 3am is inside your hours. Pick the hours, sleep in peace.
What if I miss a call?
It happens. Pick up the next one.
How many calls a day?
Enough to reach your daily goal. You set the goal, YYK splits it into surprise sets. How many calls that makes depends on your goal.
The calls stopped coming.
Let YYK send notifications. On iPhone: Settings › Notifications › YYK. On Android: Settings › Apps › YYK › Notifications.
A Focus mode can silence it on iPhone. On Android, set YYK’s battery use to Unrestricted so the phone doesn’t put it to sleep. Still quiet? Check your hours in the app.
02Your body
I'm not fit enough.
Your daily goal comes from your goals, not ours.
I'll hurt myself.
Stop if anything hurts. YYK is a game, not medical advice: if you have an injury, a condition, or you're pregnant, check with a doctor before you start.
I don't have a gym.
Good. You don't need one. A floor and your phone. Every set is bodyweight.
What exercises are there?
Thirty-eight of them. See them all
03The camera
Is the camera recording me?
Short answer: no video leaves your phone. The long answer has a bouncer in it. See what the camera sees
Can I play without the camera?
Yes, you can count your reps by hand. They just don't earn XP: TrueRep, the camera that counts your reps, is the one that has to see them. What the camera sees
I'll just fake the reps.
Go on, try. Watch people try
It isn't counting my reps.
Give YYK camera access. On iPhone: Settings › YYK › Camera. On Android: Settings › Apps › YYK › Permissions.
Then prop the phone up so your whole body is in the frame, with the light in front of you, not behind you.
04Money
It's probably a trap.
Rookie is free for good. No trial, no card.
Cancelling will be a nightmare.
In your App Store or Google Play subscriptions, any time. You keep your plan until the end of the period you paid for.
On iPhone: Settings › your name › Subscriptions. On Android: Google Play › your profile › Payments & subscriptions. Deleting the app doesn’t cancel it.
Pro or Elite?
Both are on the spec sheet. See the plans
I want my money back.
You pay through Apple or Google, so refunds go through them too. On iPhone: reportaproblem.apple.com. On Android: Google Play › Payments & subscriptions › Budget & history, then the order.
I paid but I don't have Pro.
Open YYK with the same Apple ID or Google account you paid with, then tap Restore purchase in the app’s settings.
05Account & age
How old do I have to be?
16 and up. Under 15 in France, a parent has to say yes first.
How do I delete my account?
In the app’s settings. Your data goes with it.
Deleting your account doesn't cancel your subscription: cancel it in the App Store or Google Play first.
Will it work on my phone?
It's on the App Store and Google Play. All it needs is a front camera.
I can't log in.
Write to hello@yyk.now from the email on your account, and a human sorts it out.
Still stuck?
Write to us. A real person reads every email. Tell us your phone model and what you tried, and we'll sort it out.
hello@yyk.nowWho we are
YYK is a small team in France making a fitness game that calls you. Questions, bugs, love letters: hello@yyk.now.
Legal notice
- Publisher
- Company legal name, legal form and share capital
- Registered office
- Address, France
- Registration
- RCS / SIRET number
- Publication director
- Name
- Contact
- hello@yyk.now
- Hosting
- Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA
The details: privacy policy and terms (both drafts for now).